Questions host employers ask
Kiosks, approvals, agencies and cost.
All questions
Do I need an agency to use TurTra?
No. You can invite your own casual workers directly. Agencies and direct workers show up side by side in the same dashboard.
Do my agencies have to use TurTra?
No. Their workers log the shifts and you approve them. If an agency isn't on TurTra yet, you can print a PDF of approved hours and send it to them.
What if a worker forgets their phone?
They enter their personal PIN on the site tablet, or you clock them in from your dashboard. Manual entries are flagged so you can see how often it happens per worker.
Does TurTra include payroll?
Not right now. TurTra gives you verified, approved hours; we can work with you to connect them to your payroll and automate the rest of the process.
Is it really free?
Yes, for every role, while we grow the network. If that ever changes you'll hear it from us first — not from an invoice.
What do I need for the kiosk?
Any tablet or old phone with a browser and a screen that stays on. No app to install; the kiosk page works offline once loaded.
My site has several entrances. Can I have more than one kiosk?
Yes. Each kiosk is registered separately, can be revoked on its own, and every clock records which entrance was used.
What happens when I dispute a shift?
The worker is notified with your proposed times. They accept or reply in the app; nothing reaches an invoice until it is approved.